Privacy Policy
Developer: Ark Collectives
Email: contact@ark-collectives.com
Website: www.ark-collectives.com
Last updated: November 2025
Introduction
Welcome to the Ark Collectives Website and App ("Platform"), developed and operated by Ark Collectives ("we," "our," or "us"). This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, mobile application, or interact with our services.
By using our Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services. We comply with applicable data protection laws, including: • India — Digital Personal Data Protection Act, 2023 (DPDP Act)
Information We Collect
We only collect what is necessary for offering and improving our services.
(a) Information You Provide • Account Information: Name, email address, authentication details. • Order & Delivery Data: Billing address, shipping address, contact number, and purchase details. • Support & Feedback: Information you share when reaching out for assistance or feedback.
(b) Information Collected Automatically • Device Data: Device model, operating system, browser type, app/website version, and identifiers. • Usage Data: Website and app interactions, error logs, session data, and feature usage for performance optimization. • Cookies: Used for improving browsing experience, analytics, preferences, and personalization.
Purpose of Processing
We use your information to: • Authenticate and manage user accounts • Process payments, orders, and deliveries • Provide product features and personalised experiences • Improve reliability, troubleshoot issues, and enhance experience • Send service alerts, updates, and support responses • Ensure safety, prevent misuse, and comply with legal obligations
We do NOT sell or rent your personal data.
Your Rights
For Users in India (DPDP Act, 2023): • Right to access your personal data • Right to correct or update inaccurate data • Right to withdraw consent • Right to request deletion of your data • Right to nominate a representative in case of incapacity
To exercise your rights, email: contact@ark-collectives.com
Data Security
We implement technical and organizational safeguards, including: • HTTPS encryption for data transmission • Secure token-based authentication • Restricted employee access to data • Regular audits, monitoring, and threat detection
Children's Privacy
Our Platform is intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors. If you believe a child has shared data with us, please contact us for immediate deletion.
Account Deletion
If you wish to permanently delete your Ark Collectives account, follow these steps: • Open the App and log in • Go to Profile > Settings • Select "Delete Account" • Confirm and verify identity • Your data will be permanently removed within 30 days
You may also email contact@ark-collectives.com with subject "Account Deletion Request".
Contact Us
contact@ark-collectives.com www.ark-collectives.com
Updates to this Policy
We may modify this policy to reflect new features or legal changes. Continued use means acceptance of updates.